Send Homa questions, issue reports, and privacy requests by email.
Get help with scheduling, notifications, recurring work, and task history.
Report issues with rooms, home areas, device details, or notes.
Get help with photo library or camera access for maintenance log photos.
Homa has a separate Privacy Policy for local data handling.
Contact support
For Homa support, email [email protected]. Use this address for app questions, issue reports, App Store support requests, and privacy questions.
Before contacting
Include your device model, iOS or Android version, Homa app version, the approximate time the issue happened, and whether the issue affects tasks, reminders, zones, devices, notifications, photo attachments, language, SQLite data, or local app data.
Troubleshooting
- Check notification permissions in iOS or Android Settings if reminders do not appear.
- Open Homa and confirm the task date, time, and recurrence settings.
- Check photo library or camera permissions if photo attachments cannot be added to a maintenance log.
- If local data looks out of date, close and reopen the app before editing the same task or zone again.
- If reinstalling the app, remember that Homa data, local SQLite records, and photo attachments may be removed when the app is deleted.
Privacy
Homa support emails are used only to understand and respond to your request. For details about local app data, review the Privacy Policy.